Click the Wi-Fi icon and then go to Network & Internet settings > Network and Sharing Center > Change adapter settings.Please note that this is only applicable to computer models with the Intel chipset. If this issue persists, use another router or use a wired connection. To resolve this issue, perform step 3 to configure the router. If this is the case, this issue may be occurring because you are using an old router. (2) If you are sure that you have entered the correct password, but your computer still frequently disconnects from the hotspot when in use, check whether other devices are connected to the hotspot properly. Note: To check whether you have entered the correct password, forget the password on your phone or other device that is connected to the Wi-Fi, and enter the password again to see if you have entered the correct password.

(1) Click the Wi-Fi icon in the bottom-right corner, go to Network & Internet settings > Wi-Fi > Manage known networks, then select the hotspot and click Forget. Solution: (Not applicable to the HUAWEI MateBook.) Solution: Perform the following to troubleshoot:Ĭlick the Wi-Fi icon and then go to Network & Internet settings > Network and Sharing Center > Change adapter settings, right-click Wi-Fi and Disable, then click Enable.įAQ 2: My computer cannot connect to the hotspot or is unable to connect to the network, and it frequently disconnects from the Internet once connected.Ĭause: This may happen because you have already connected to this Wi-Fi network or hotspot before, but the old password stored on the computer is different from that of the hotspot. Scenario 1: The network icon is displayed normallyįAQ 1: The computer cannot scan for the hotspotĬause: This is because there are some discrepencies between the refresh intervals of the operating system, bottom-layer drivers, and the wireless hotspot, resulting in it taking more time for the computer to scan for the hotspot.

Wifi windows 10 limited